The TechSwap Trust Guarantee
Buying high-end hardware online is risky. We fixed that. Here is how we protect your money and your gear.
Payment into the Vault
When you click "Buy Now", your payment (including shipping and protection fees) is sent to our secure **GBP Escrow Vault**. The seller sees that the item is paid for, but they **cannot** access the money yet.
Tracked Shipping
Sellers must provide a valid tracking number. This ensures you know exactly when your hardware will arrive at your doorstep in the UK.
The 48-Hour Inspection Window
Once the courier confirms delivery, the **48-hour clock starts**. This is your time to run benchmarks, check battery health, and verify the CPU/GPU specs match the listing.
Release or Dispute
If the gear is perfect, you can click **"Confirm & Release"** to pay the seller immediately. If there is an issue, click **"Open Dispute"** within 48 hours to freeze the funds while an admin reviews your case.
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